BreytenbachsBreytenbachs

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info@breytenbachs.com
Fri, 22/8/2008

Feedback Form

A Customer is the most important visitor on our premises.
He is not dependent on us.
We are dependent on him.
He is not an interruption on our work.
He is the purpose of it.
He is not an outsider on our business.
He is part of it.
We are not doing him a favour by serving him.
He is doing us a favour by giving us an opportunity to do so.'

At Breytenbachs we constantly aim to improve our service to ensure that we give our clients the best service possible. We value and appreciate feedback on your experience of our services, as this will enable us to improve our services to you and others.

It would therefore be very helpful to us if you could answer the questions below:

1. Your name: *
2. Your e-mail address: *
3. Your contact number:
4. Are you a client of Breytenbachs? Yes  No
5. I have used the following services: * E-Evaluation Services
General Enquiry Form - free of charge
Telephone Consultation
One-to-One Consultation at London office
Other, please specify
6. How would you rate the overall service at Breytenbachs:
a. Timely response to Queries * Excellent  Average Poor
b. Friendliness and Attitude of Staff * Excellent  Average Poor
c. Quality of Advice provided * Excellent  Average Poor
d. Value for Money * Excellent  Average Poor
e. Convenience of using Breytenbachs website * Excellent  Average Poor
f. Would you make use of our services again? Yes  No, please specify
8.
Do you have any further comments or suggestions that might help us to improve our service?
9. Would you recommend Breytenbachs to others? Yes  No
10. Can we publish your comments? Yes  No





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